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Office 365 on Your Mobile

University email, calendar, contacts and services

The Office 365 student service is now available. You can synchronise most mobile phones so that you can receive your University email from Office 365 direct to your phone. If you have a smartphone or tablet that supports an Exchange account (e.g. Android or iOS) you can also sync your contacts and calendar, as well as remotely wipe your device if it is lost or stolen.

Please note: the Office 365 service is provided by Microsoft and not the University of Bradford. If you set up your phone to work with this service the University accepts no responsibility for any issues that may arise, and can only offer limited support.

Cost

Before setting up an email connection on your phone it is important that you consider any costs you may incur. Accessing email on your mobile will use the phone's internet connection. Depending on your mobile phone tariff, you may be charged unless your usage is within an inclusive data bundle. If you are unsure about charges for internet usage and email on your phone you should speak with your mobile phone network.

Before You Start

Please ensure that you have a working internet connection on your device before attempting to configure your device - you can do this by performing an internet search from your device and checking it returns results. If you have issues connecting to University WiFi please refer to the eduroam setup guide.

iOS - iPod, iPhone and iPad

  1. Choose Settings from the home screen.
  2. Go to Mail, Contacts, Calendars and choose add account.
  3. Choose Exchange.
  4. In the email address field enter yourusername@bradford.ac.uk. DO NOT enter your email address.
  5. Enter your University password.
  6. Name the account whatever you like in the description e.g. Bradford Uni
  7. Click on Next.
  8. Choose which data types you want to sync or leave them all on.
  9. Choose Save.

Next set your default accounts:

  1. Staying in Settings > Mail, Contacts, Calendars, scroll down to the Mail heading and select Default Account.
  2. Scroll down to Contacts and set the Default Account that you wish new contacts created on your device to sync to.
  3. Scroll down to Calendar and set the Default Account that you wish new appointments created on your device to sync to.
  4. Staying in Settings select the Notes menu.
  5. Set the Default Account that you want notes created on your device to sync with.

Android e.g. Samsung Galaxy

The exact dialogue i.e. when to press next, etc, changes across different Android implementations. The most common process is described below but if next buttons or fields appear in a different order it doesn’t necessarily mean you have gone wrong. Follow the below steps as closely as you can:

  1. Go to Settings and choose Accounts and Sync.
  2. Choose Add Account.
  3. Choose Microsoft Exchange Activesync.
  4. In the email address field enter yourusername@bradford.ac.uk. DO NOT enter your email address.
  5. Enter your University password.
  6. Click Next.
  7. In all test cases the automatic detection of the server settings have failed and the following steps are needed to manually add the account:
  8. Change the User name to username@bradford.ac.uk
  9. Press Next.

If you get a “Setup could not finish” dialogue, choose Edit details.

  1. In Exchange server enter outlook.office365.com
  2. Choose Next.
  3. If asked to activate choose OK.
  4. Choose OK for “Remote security administration”.
  5. At this point you can alter your sync frequency and the types of data you want to sync. Check you are happy with each one and then choose Next.
  6. Choose Activate for “Activate device administrator?”.

Note for Android users: when you add the account you will be informed that the service enforces a security policy on your device. Please be aware that this is a default warning that appears for all Exchange accounts and we do not enforce any policies on the device. The only time this will be used is if you choose to remotely wipe the device through the Office 365 website - for use when your phone has been lost or stolen. We recommend that you use a security pin for your device, but this is not enforced.

Other devices

Detailed instructions for setting up other devices are provided by Microsoft at http://bit.ly/mobo365. However, the below information may be sufficient for those familiar with their devices.

Devices which support Exchange

  • Type: Exchange / Activesync
  • Email Address: username@bradford.ac.uk (do not use your full email address).
  • Username: username@bradford.ac.uk (do not use your full email address).
  • Password: your university password.
  • Server: outlook.office365.com
  • Security: SSL
  • Type: Exchange / Activesync
  • Email Address: username@bradford.ac.uk (do not use your full email address).
  • Username: username@bradford.ac.uk (do not use your full email address).
  • Password: your university password.
  • Hostname: outlook.office365.com

Devices which don't support Exchange (Pop / Imap only, often shown as 'Other')

  • Type: Other / IMAP
  • Email Address: username@bradford.ac.uk (do not use your full email address).
  • Username: username@bradford.ac.uk (do not use your full email address).
  • Password: your university password.
  • Incoming mail server hostname: outlook.office365.com
    • Port: 993
    • Encryption method: SSL
  • Outgoing email server hostname or SMTP server: smtp.office365.com
    • Port: 587
    • Encryption method: TLS

Wiping your device if it's lost or stolen
(must be Exchange setup)

This is an additional step you can take to try to protect data on your device should it be lost or stolen. To remotely wipe the device you must have configured your device to use access Office 365 as an Exchange account. University members of staff are not able to do this for you. Instead you must login to the Office 365 website and carry out the following steps:

  1. Click on the Settings icon.
  2. Select Options.
  3. Select Phone.
  4. Select the Wipe Device icon.
  5. Confirm the wipe.
  6. Once the device has been wiped, delete it from the device list.

Important: You should still report the loss of your phone to your mobile phone network in order to prevent unauthorised users making calls against your billing account. You should do this as soon as you become aware of the loss of the device.

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